Accessibility

Our Commitment to Accessibility

VDK Group is committed to treating all people in a way that allows them to maintain their dignity and independence. We believe in integration and equal opportunity, and are committed to meeting the needs of people with disabilities in a timely manner. This commitment extends to our customers, employees, job applicants, and all stakeholders across our operations in Ontario, Canada and the United States.

AODA Compliance

As an Ontario-based company, VDK Group is committed to meeting the requirements of the Accessibility for Ontarians with Disabilities Act, 2005 (AODA) and the Ontario Human Rights Code. We strive to meet the Web Content Accessibility Guidelines (WCAG) 2.0 Level AA standards for our digital content, as required under the Integrated Accessibility Standards Regulation (IASR). Our multi-year accessibility plan outlines the steps we are taking and will continue to take to improve accessibility across our organization, including customer service, information and communications, employment, and the design of public spaces.

ADA Compliance

VDK Group is committed to complying with the Americans with Disabilities Act (ADA) and applicable state accessibility laws. We endeavor to ensure that our facilities, services, and digital content are accessible to individuals with disabilities. We continually review and update our practices to align with ADA Title III requirements for public accommodations and commercial facilities.

Accessibility Features

We have implemented the following accessibility features on our website to ensure a positive experience for all users:

• Semantic HTML structure for compatibility with screen readers and assistive technologies
• Keyboard navigable menus and interactive elements
• Descriptive alt text for meaningful images
• Sufficient color contrast ratios between text and background elements
• Responsive design that adapts to various screen sizes and zoom levels
• Clear and consistent navigation throughout the site
• Descriptive link text and ARIA labels where appropriate

Accessible Formats and Communication Supports

VDK Group is committed to providing accessible formats and communication supports for persons with disabilities upon request. If you require information in an accessible format or need communication supports, please contact us and we will work with you to determine the most suitable format based on your individual needs. We will provide these at no additional cost and in a timely manner.

Accessibility Policy Documents

The following documents outline our accessibility policies, commitments, and multi-year plan:

• Accessibility & Accessible Workplace Policy (PDF)
• Accessible Formats and Communication Supports Policy (PDF)
• Accessibility Multi Year Plan (PDF)

Feedback and Contact Information

We welcome and appreciate feedback on the accessibility of our website and services. If you experience any accessibility barriers or have suggestions for improvement, please contact us through any of the following methods:

• Email:
• Phone: (519) 424-2233
• In person: at any of our locations during regular business hours

We will respond to accessibility feedback within five (5) business days and will work to address any issues as quickly as possible.

Continuous Improvement

VDK Group is committed to continuously improving the accessibility of our website, facilities, and services. We regularly review our practices, train our staff on accessibility requirements, and update our policies to reflect best practices and evolving standards.